VINOGA Warranty Coverage Policy

We take pride in the quality of our products and offer up to 6-months warranty on selected goods purchased from us. This warranty covers manufacturing defects and malfunctions that occur during normal use within the specified warranty period.

Key Points of Our Warranty:

• Warranty Duration: The warranty period varies for each product and is clearly stated in the individual product descriptions. Please refer to the product page for the exact period of warranty.
• Coverage: The warranty covers manufacturing defects and malfunctions that arise from normal use of the product.
• Proof of Purchase: To claim warranty service, a valid proof of purchase, such as the order number or receipt, is required.
• Warranty Service: If you encounter any issues covered by the warranty, please contact our customer support team. We will guide you through the warranty claim process.
• Repair or Replacement: Depending on the nature of the issue, we will either repair or replace the defective product with an equivalent or similar item.
• Exclusions: The warranty does not cover damages caused by improper use, accidents, unauthorised modifications, or normal wear and tear. Additionally, consumable items or accessories are not covered by the warranty.
• Limitations: Our warranty is applicable only to the original purchaser of the product and is non-transferable.

Please note that the warranty does not affect your statutory rights under consumer protection laws.

If you have any questions or need further clarification regarding our warranty policy, please don't hesitate to reach out to our customer support team. We are here to assist you.

Thank you for choosing our products. We strive to provide reliable and quality goods that meet your expectations.